How to Talk to Your Patients About Remote Patient Monitoring

In a previous blog, we shared three first steps for healthcare providers wanting to start a Remote Patient Monitoring (RPM) program, noting that a key first step is identifying a starting clinical use case and patients who would be good candidates for RPM:

• Patients with poorly controlled diabetes
• Patients with poorly controlled hypertension
• Patients with obesity beginning a new weight management program
• Patients with heart failure

But once you have identified the patients who are good candidates, how do you talk to them about the program and convince them to participate? Below are some tips from our experts.

Explain What Remote Patient Monitoring is and Why the Doctor Thinks it’s a Good Idea

Regardless of whether your office is doing the monitoring or you are leveraging an outsourced clinical monitoring team, it’s important that your office has a conversation with the patients about the program and relays the benefits—patients are more likely to participate when they know it is what their doctor is recommending!

Explain what RPM is, and how it has helped individuals with chronic conditions improve their health.

Share How Simple it is for a Patient to Participate

Provide the patient with an easy-to-understand guide to RPM and what steps they need to take to get started. This may look like:

• Once you enroll in RPM, you will either be given a device at your doctor’s office or it will be shipped to your home. It’s important to emphasize how easy the devices are to use. At Rimidi, we work with cellular-enabled devices, which allow for connectivity without WiFi or any syncing or pairing from the patient. In short, the devices will work out-of-the-box for patients, and your office will not become tech support.
• Take your readings as often as your doctor has instructed. Rimidi typically recommends advising the patient to take their readings daily.

Emphasize how RPM Enables more Proactive Support

It’s important to also emphasize that RPM will enable the patient’s doctor to proactively review trends in their readings and make adjustments to their medication or care plan as needed. Patients might also like to hear that RPM will help their next in-person visit be even more efficient, since the care team already has an idea of how they are doing. Gone are the days of paper glucose log sheets!

Rimidi Supports Patient Engagement for your RPM or CCM Program

Rimidi enables practices to effectively run an RPM program—whether your team manages the monitoring, or you partner with us for monitoring services. When you partner with Rimidi, we not only assist your clinical team with customizing notification thresholds and workflow optimization, but help you engage your patients in the program.